Measure your own performance

Add comment October 19th, 2006 David Bush - Iasta

There is an interesting article on ISM now that examines introspection of supply management departments to measure their own performance in conjunction with that of their suppliers. I think this is a very good strategy because looking inward always reveals very important data that can improve performance. After all, use of e-Sourcing applications is done, in large part, to help improve sourcing efficiency, so all factors should be under constant evaluation. There is definitely a strong relationship between those sourcing teams that excel and those that spend the time for improvement.

Also, a very good point is brought up regarding surveys that they are only is good as the questions contained within them. It also gives some good feedback on what those questions should be. This opinion also comes from practice, as Iasta has grown, we have taken proactive measures to define our own performance and benefits to our clients. This has led to many excellent observations and changes and is critical to our future while we aggressive manage hyper growth.

Oh, by the way, you should use your e-RFx engine to produce and collect this surveys!

Entry Filed under: General, Supply Management Best Practices, Technology