http://www.esourcingforum.com/archives/2008/04/08/is-it-center-of-excellence-or-mindset-of-excellence/ The source of information and best practices in strategic sourcing. Mon, 06 Oct 2008 18:52:06 +0000 http://wordpress.org/?v=2.6.2 http://www.esourcingforum.com/archives/2008/04/08/is-it-center-of-excellence-or-mindset-of-excellence/#comment-11206 Barb Ardell Wed, 09 Apr 2008 12:51:38 +0000 http://www.esourcingforum.com/archives/2008/04/08/is-it-center-of-excellence-or-mindset-of-excellence/#comment-11206 My eSourcing experience supports your contention. I have seen COEs become islands where the organization expects only the COE to achieve excellence. The rest of the folks maintain the status quo rather than the entire organization moving to the next level. I prefer a matrix model where you work with thought leaders from across the organization to develop the mindset and practices of excellence then return them to their home organizations to become disciples. The COE becomes a support / resource team for the deployed individuals. It's important, however, that the disciples AND individuals across the organization are accountable for delivering excellence. My eSourcing experience supports your contention. I have seen COEs become islands where the organization expects only the COE to achieve excellence. The rest of the folks maintain the status quo rather than the entire organization moving to the next level. I prefer a matrix model where you work with thought leaders from across the organization to develop the mindset and practices of excellence then return them to their home organizations to become disciples. The COE becomes a support / resource team for the deployed individuals. It’s important, however, that the disciples AND individuals across the organization are accountable for delivering excellence.

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