Sourcing Blogs: 360 Vendor Management
July 16th, 2008 at 02:37pm David Bush - Iasta
Do Vendors Respond to the Pain?
Penalties and credits are common methods used in motivating vendors to meet their performance targets. This blog takes a look at different service level penalty and credit structures and offers the “do’s” and “don’ts” of implementing effective outsourcing contract penalties.
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