Assistance to Suppliers and Customers

October 26th, 2009 at 09:32am David DiSanto - DiSanto & Associates

Many manufacturers are willing to work with suppliers and customers, and meet their logistical and distribution needs or requirements. After all, good practices increase efficiency and competitiveness, and save money. Furthermore, assisting customer and supplier needs usually means continued business.

On the other hand, the different set of requirements from each major supplier or customer may prove unattractive or overwhelming to manufacturers. Some smaller even middle sized suppliers and customers may not be able to devote the necessary resources on their own, to be able to implement necessary changes and to realize “potential” cost savings.

As a manufacturer interested in the “survival” or future “positioning” of your supply chain, be ready to actively participate in the supplier’s and customer’s efforts by investing time, resources and other assistance.

Some examples of assistance to suppliers and customers include providing access to tools, information, or programs that your company has had success with. The offering of training and mentorship from your staff or if your currently too lean at your business unit….implement through the assistance of a third-party consultant and being as available a resource as possible to key suppliers and customers when needed.
Your business is only as good as your long term “loyal” suppliers/customers… in this tough economy identifying new “opportunities” could spell the difference between “success” and “failure.”

Entry Filed under: Functionality, Optimization, Outsourcing, Spend Analysis, Supply Management Best Practices, supply chain talent

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