Author Archives: Determine Inc.

3 Stages of Enterprise Procurement Technology Implementation

Succeeding in every phase to realize the maximum benefit. When you’re trying to implement enterprise procurement technology, other somewhat related challenges have a way of floating to the surface. Many of them have been around for a long time, festering quietly in corporate silos, and any one of them can act as a barrier to forward progress and expanded visibility.

Procurement: From Cost Killer to Influential Business Partner

How predictive analytics leverages data intelligence to drive decision efficiency. More than ever, the role of procurement is gaining influence across organizations. According to the recent Deloitte Global Chief Procurement Officer Survey 2018, cost reduction remains the top priority for procurement. But as innovative technology and digitization play a greater part in the procurement process, the function has become much more strategic. The role of cost-killer is rapidly giving way to critical business partner.

Three Ways to Maximize Contract Value

Integrated contract management (CLM) turns commercial documents into leverageable assets. In planning a webinar with PayStream Advisors, From Isolated to Integrated—Removing Silos in Contract Management, their research survey revealed a lot. Most obvious (and egregious) is the continued divide between organizations that are getting maximum value out of contracts with a CLM solution, and those that can’t get out of the file cabinet. Leveraging contracts means more than just extracting value; it’s also how to mitigate the risks they potentially … More

Customer Success Part 2: Establishing a Framework for Customer Success Management.

For strategic procurement, customer success metrics are measured in two categories: efficiency and effectiveness. As I mentioned in Part 1 of this series — Do you have a strategic relationship with your technology provider? — I recently joined Determine as Senior Vice President of Customer Success. On March 14 we held our West Region User Group in Laguna Beach, which brought together valued customers to share their experiences, feedback and ideas about our solutions and Determine as a company. [inlinetweet … More

Customer Success Part 1: Do you have a strategic relationship with your technology provider?

I recently joined Determine as their Senior Vice President of Customer Success, but it is not a new role for me. One of the primary things I work on with companies is the need to tell their success stories, whether internally or externally. Believe it or not, the reasons for doing this – regardless of the intended audience – aren’t as different as you might think.

Socially responsible investment: Empowering people through community service.

From helping global corporations to helping local charities achieve their goals — it’s all in a day’s work. Hauling debris off a fire-hazard hillside in the French countryside for France Bénévolat; enhancing the living environment for students at the Indiana School for the Blind and Visually Impaired; rehabilitating old building materials at the Habitat for Humanity ReStore; trailblazing for the London Wildlife Trust. What does that have to do with contract management or source-to-pay solutions?

3 benefits of an integrated and automated contract management process

You don’t have to be a corporate general counsel to know that managing contracts can be complicated and time consuming. While almost every contract starts with a request, and ends (hopefully) with renewal, there’s a lot that needs to go on — and sometimes doesn’t — in between. That’s where an integrated and automated contract management process comes in.

Source-to-Pay: From Automation to Prediction

Smart and collaborative platforms, unified interfaces, Big Data and Artificial Intelligence: all these developments are forcing source-to-pay solution providers to regroup and adapt their technology offerings.

Success Story: Monoprix shares its experience feedback around managing retail supplier e-catalogs

[NOTE: Leading French retail group Monoprix deployed the Determine Cloud Platform earlier this year, in part to manage e-catalogs. As a major force in city-center shopping, with locations in over 250 cities in France through its six branded stores, Monoprix’s supplier catalog management requirements are vast, as you might imagine. Because of Determine’s deep expertise and experience in the retail industry vertical, they chose our modular, integrated Procurement solution for its flexibility, simplicity and ease of use.] Intuitive user interface, … More

Supplier Information Management (SIM): A Sustainable Means to a Strategic End

A closer look at the PayStream Advisors 2017 Supplier Management Report and webinar. In a recent survey about current supplier management challenges, goals, and practices, PayStream Advisors asked procurement organizations what contributes to poor supplier relationships, and what their priorities are for improving the processes in place. Not surprisingly, access to accurate information was at the heart of both: As a source of supply chain challenges, and as a way to achieve a more strategic level of supplier management. Despite … More

Risk adaptability: How organizations can stay ahead.

The podcast series that’s all about minding your business in contract management and source to pay. Following on the heels of a webinar with SIG and Chris Monk of Determine partner Protiviti on Third Party Risk Management Efforts 101: Aligning Supplier Onboarding to Contract Onboarding, the discussion continues with Tony Abel, Managing Director and Chris’ colleague at Protiviti. With few exceptions, third-party risk has been one of our dominant topics over the past 12 months, with good reason. Risk is … More

Introducing Gérard Dahan, Chief Marketing Officer and EMEA SVP at Determine.

Today marks another milestone in the continued upward trajectory of Determine as we welcome our new Chief Marketing Officer and EMEA SVP, Gérard Dahan. An industry veteran, Gérard brings with him a long and impressive resume, both from within and outside the source-to-pay industry. The fact that he chose to join Determine from among the many companies that were pursuing him, and the reasons why he did so, underscores the vision and goals Determine, as a whole, has worked so … More

The evolution of the legal profession: From legal expert to business partner— A French Perspective

Business is evolving in a volatile legal context: regulations are changing and becoming tougher. The notion of “conformity” and “compliance” have never been so prevalent. During the 7th annual Journée du Management Juridique (Legal Management Day) in Paris this past June, Mr. Philippe Ginestié evoked a time when a supplier’s word and handshake were enough to constitute a contract. But that time has passed.

November Determinews: Giving thanks as we look back and accelerate forward.

As we head for another calendar turn, I’d like to thank you, our customers, for being the driving force behind making our solutions ever better as we fully implement our Cloud Platform. The best is yet to come – stay tuned as our global team sets the bar even higher in the year ahead. Get a taste in the following resources. As always, please feel free to contact me with any comments atteam.success@determine.com. Determine Cloud Platform on cloud 9 Our … More

October Determinews: Scaring up the latest in supplier management.

Just because Halloween is around the corner, kids shouldn’t get all the good stuff. So, we’re handing out the latest in supplier management best practices this month. From risk to spend management to process improvement, our goal is to continue helping you take your procurement organization even further through supplier optimization. If you like what you read, don’t hesitate to share this to your colleagues. Event Recap: France September is always a busy month in France, but this year was … More