Author Archives: Michael Coletti- Iasta
In Part 1, I covered the model and value of free tools. Click here to read Part 1. In Part 2, I will cover another important component of free tools, support. Another hard truth about free eSourcing tools is that many of them do not come with much support. Perhaps you get some online manuals or a video tutorial, but don’t expect live, experienced user support to help guide you during critical events. The onset of an eSourcing program is … More
Many companies these days are providing free services and technology to different markets. This is not a new trend. Over a decade ago, I got my first free, Web-based e-mail account. It was a Hotmail account and, in fact, I still have it today. Free storage, free tools, free address book, etc. – it’s pretty cool. Today, you can find dozens of free, Web-based e-mail solutions, each having its own hook but all looking pretty much the same. The one … More
In Part 1, I wrote about learning the importance of focusing on collaborative communication to help projects succeed. Now, I’d like to share a great example about how communication plays a pivital role in planning a large initiative, such as a procurement transformation. Years ago, I worked on a procurement transformation project where the client lead prevented us from engaging with the business owners until we had mined the data, scheduled projects across several waves and conducted both an internal and external category analysis to … More
In our recent webcast focused on building procurement’s cross-organizational credibility, we discussed several key tactics from picking your projects carefully to owning the data to automating the sourcing process with a COE. However, your single most important focus must be communication at all levels. A sourcing professional who masters the art of communications will gain credibility, support and quickly identify the path to success. Let me explain why. During a job interview several years back, I was asked, “What is … More
