Author Archives: Michael Mitchell

About Michael Mitchell

Senior Content Manager at Determine, is responsible for assisting with marketing communications, customer and prospect initiatives, digital assets and sales enablement. His background includes advertising and corporate marketing in a career that spans over 20 years and four continents.

UIX Redux: Ease of use drives the user experience.

A number of years ago when my niece first got her driver’s license, my brother-in-law got a panicked called from her in tears. In a shaky voice she said, “I pulled into a gas station next to the pump to fill up…now what do I do?” I remembered this story recently when I spent some time in rural France. Having rented a car, I knew eventually I was going to need gas. Not speaking much French, it was something I … More

July DetermiNews: The month in source to pay and contract management

As summer races by it’s easy to lose track of what’s happening in source to pay industry news (plus, it’s hard to compete with beach-reading lists). But a lot has happened since Services Procurement Month ended, and you can catch up on what you missed here. So far, it’s been the Summer of Transformation. From the CPO Summit in London to P2P digitalization, continuous improvement, implementation strategies and technology shopping lists, our focus has been on helping organizations reach the … More

June DetermiNews: The month in source to pay and contract management

As Services Procurement Month comes to a close, we hope our series of blogs, podcast, analyst resources and webinar with Forrester helped you become more fluent in this under-understood area. The continuing positive reaction to everything we shared shows us that there is enormous interest in the topic, as well as a hunger (and big need) for more learning. So while you catch up on – or review – our services procurement resources, keep an eye out for even more … More

Has Services-Procurement Technology Prepared Us to Manage Procurement Services?

On our blog and in the OutLoud podcast we’ve been talking quite a lot about the unique requirements of services procurement. In a podcast interview, Determine Chief Product Officer Julien Nadaud addressed the fact that in terms of specifications/requirements and the qualification process, buying services is fundamentally different from buying materials. Kelly Barner wrote a multi-part blog series about how services procurement cannot be considered “one thing” since it encompasses a broad range of talent areas, cost and delivery models, … More

May Determinews: The month in source to pay and contract management

“All things seem possible in May.” In the world of procurement, that quote by Edwin Way Teale wasn’t far off the mark. CPO Rising 2017: Tools of the Trade was a big focus this month. In this year’s report, the first to really take a technology angle, there was so much to cover we had to parse it out into four chapters. A lot of revelations, chief among them is that procurement leaders are much less focused on spend under … More

Thought Leadership: Procurement insights from Dave Quillin of Alliant Credit Union

When it comes to procurement insights, this has to be one of the simplest-to-understand but hard-to-achieve strategies we’ve heard in a long time: “Listen to the needs of the business.”

April Determinews: What’s trending now in source to pay and contract management

By coincidence (or not), today is the birthday of Samuel Morse, inventor of the telegraph – arguably the first email. Considering the continual rise in speed, quantity and complexity of data communications today, it’s worth remembering that to some degree, he started all this. Of course, being that humans can never leave well enough alone, we’re still tweaking, refining and trying to perfect source-to-pay and contract management technology that enables people to communicate and collaborate better.

Determine Cloud Platform 17.3 Release: An intro to source-to-pay UIX.

A blog by Spend Matters yesterday caught my eye, as it’s a topic that’s very top of mind here at Determine: the procurement technology user experience – or UIX. Coming hot on the heels of the Spend Matters’ E-Procurement SolutionMap,  it’s a perfect time to look at what source to pay UIX really means and why it matters. More importantly, look at some of the many ways we optimize it on the new 17.3 Release of the Determine Cloud Platform.

For ManTech, federal contracts require mission critical contract management.

When it comes to contract management, all businesses face similar needs and challenges, from redlining to attachment management, tracking, clause libraries, etc. But for federal contractors – especially those working in technology for public sector agencies like the Department of Defense and the intelligence community – managing contractual relationships and the documents themselves leaves no room for error.

The source-to-pay efficiency arc.

Ardent Partners turns the spotlight on Determine. Holistic as a word was first used 80 years ago. That’s why it’s a bit surprising that the concept is just now gaining real traction in source-to-pay. But, as Ardent Partners explains in their report, the shift is happening because of the intersection of modern competitive business pressures and continuing innovation in technology. This has forced – and enabled – leading enterprises to take a more holistic view of their supply management workflow. … More

Teamwork = shared goals, efforts, resources and successes

  With all the madness that happens in March, we’re guessing that many – if not most – of you were more absorbed in your brackets than our blogs (and other resources). Whether your brackets got busted or not, you have to admire the flawless teamwork that defines winners. In that spirit, this month focused a lot on linking and harmonizing functions in organizations, particularly procurement and accounts payable. Creating the ability for close teamwork takes a concerted effort (and … More

Servier finds platform technology a prescription for success.

Advanced procurement functionality meets agility on our cloud platform technology. Based in Suresnes, France, Servier is a leading pharmaceutical organization specializing in specific areas of development, including cardiovascular, oncology and rheumatology. Founded in 1954, Servier is present in 140 countries, with more than 21,000 employees, including close to 3,000 in R&D alone.

Business Process Management (BPM) v. workflow for procurement: What’s in a name?

Recently we explored the inconsistent interpretations surrounding what constitutes a platform v. suite v. disparate collection of point solutions. Lately, we’ve heard a little bit of the same term-swapping between business process and workflow.

February Determinews: What’s trending now in source to pay and contract management

For a variety of geopolitical reasons, there’s a lot of rethinking going on right now about what the future will (and should) look like. It’s no less true in our industry, where change and innovation are constants. Rethinking and reinventing is just part of being a technology leader, and leveraging that technology is how leading companies stay that way. From “results” to “retail” to “reinvention,” we reflect back a month of insights and learning. Enjoy the following highlights. As always, please … More

January Determinews: What’s trending in source to pay and contract management

Out with the old, in with the new as change in 2017 continues to accelerate. The keywords this year in procurement and contracts are – more than ever – agility and flexibility. We offered up plenty of insight and learning this month to take you beyond the basics in how to achieve both. In case you missed any of it, enjoy the following highlights.