Category Archives: Supply Management Best Practices

Two Sides of Hired Services Procurement

I recently wrote about the differences between product and service procurement: from demand to specifications, and technology to relationship management. But as I pointed out at the end of the post, the idea that “services procurement” is one thing vastly oversimplifies this broad category. Perhaps that is part of what causes product specialists to shy away from services procurement.

Empowering procurement through Platformance: Part 4 of 4

A look at CPO Rising 2017: Tools of the Trade Chapters One, Two and Three of CPO Rising 2017: Tools of the Trade covered a lot of ground, from the current state of procurement to the CPO mindset and what best-in-class organizations are doing differently. Chapter Four – Strategies for Success, the final chapter of the report, gives you hard and fast advice and strategies for taking your procurement organization to the next level, and beyond. Take notes.

Thought Leadership: Procurement insights from Dave Quillin of Alliant Credit Union

When it comes to procurement insights, this has to be one of the simplest-to-understand but hard-to-achieve strategies we’ve heard in a long time: “Listen to the needs of the business.”

U.N. International Anti-Corruption Day: Procurement’s Role

The United Nations has declared December 9, 2016 “International Anti-Corruption Day” – an effort aimed at raising global awareness of the social and economic impact of corruption, particularly in the developing world. As they explain on their website, “Every year $1 trillion is paid in bribes while an estimated $2.6 trillion is stolen annually through corruption – a sum equivalent to more than 5 per cent of global GDP.” It is easy to agree (especially in the abstract) that corruption is … More

Concentric Supplier Risk Management

Today, executives in all functions and lines of business are driven to create shareholder value. Nothing can destroy the perceived value of an investment faster than negative press, which can do irreparable damage to a brand. In some cases, the cause of the criticism may not even be due to a company’s own actions, but rather those of their suppliers (or suppliers’ suppliers). When a supply chain extends across the globe, procurement may have to extend the scope of their … More

November Determinews: Giving thanks as we look back and accelerate forward.

As we head for another calendar turn, I’d like to thank you, our customers, for being the driving force behind making our solutions ever better as we fully implement our Cloud Platform. The best is yet to come – stay tuned as our global team sets the bar even higher in the year ahead. Get a taste in the following resources. As always, please feel free to contact me with any comments atteam.success@determine.com. Determine Cloud Platform on cloud 9 Our … More

A platform approach for improving the link between supplier & contract management

When we look at software, we often tend to think of the use case in isolation – or as a horizontal if you will. Think back to when you first started using MS Office. Word was for creating documents, of course; PowerPoint for presentations; Excel for spreadsheets; Outlook for emails and calendars. But today, the interactions of all of these business-related activities has blurred the lines of functionality based on intent and use. Creating document templates with PowerPoint or using … More

October Determinews: Scaring up the latest in supplier management.

Just because Halloween is around the corner, kids shouldn’t get all the good stuff. So, we’re handing out the latest in supplier management best practices this month. From risk to spend management to process improvement, our goal is to continue helping you take your procurement organization even further through supplier optimization. If you like what you read, don’t hesitate to share this to your colleagues. Event Recap: France September is always a busy month in France, but this year was … More

The Impact of Supplier Management on Spend: Linking the Dynamics of Supplier Relationships with P2P

In an environment of increased regulations and demand for compliance, organizations are placing their suppliers under increasing scrutiny. Yet, managing supplier information is often near impossible given the the inability of organizations to easily tie supplier information to procure to pay. According to recent research from PayStream Advisors, supplier relationships are often strained due to poor processes resulting from the lack of automation in managing them. In the 2016 P2P for Indirect Spend Report, more than one third of respondents … More

Improving Insights Into Third-Party Risk (Series 3 of 4)

Non-Compliance in Food Safety Is High Risk for Everyone: What SIM & CLM Offers Food Services Industry in the Context of Third-Party Risk Management Like many industries, the food service industry is challenged with having to adhere to regulatory compliance. However, unlike most industries, the impact of lack of compliance regarding quality and safety in the food supply chain is not only a business challenge that presents possible reputational damage, but can potentially pose a huge public health risk. Food … More

Time for legal to soar into the Cloud (Series 1 of 3)

This article was first published in ACC Docket, September 2016. The cloud will make your legal team’s global operations more efficient. The cloud will also bring much-needed transparency to and increased collaboration with your company’s suppliers.

What Do Procurement Organizations Need Most? Answer: Agility & Flexibility

One idea that has not changed, nor will ever change for procurement, is the importance of managing cost. In fact, procurement’s raison d’être, headed by the Chief Procurement Officer or other procurement executive, is and always will be focused on controlling cost; but it increasingly requires the adaptability to adjust to the world around it.

Improving Insights Into Third-Party Risk (Series 1 of 4)

Introduction to SIM & CLM: Why supplier risk isn’t just a Fortune 100 company issue. The responsibility for managing suppliers and supplier contracts has taken on a heightened level of interest and concern in recent years. Highly regulated industries including finance, healthcare and food services, are forced to re-evaluate how supplier information is collected and how contracts are managed. With fines that can be in the millions, the potential of being audited and penalized due to non-compliance is real.

The hijacking of Lean Management or management’s flight from complexity?

“Lean production is a work organization model that favors the development of proactive, competent employees who are prepared and motivated to think and suggest improvements.” — Philippe Hidden behind the magical power of measurement quantified using intrinsically false data, Management is finding itself unable to deliver performance in a complex world within ever more complex organizations. Didn’t Lean Management provide the keys to performance? In the 1990s, didn’t the complexity sciences largely contribute to the revival of the practice of … More

Relationships: Vital to business success and prosperity!

With blogs, such as this, or any social media connection—email, text, online media in general—it  seems that building relationships has become a lost art. However, I beg to differ and will explain. This blog is about Relationship Economics and how it’s still as valuable as ever and even in vogue. In today’s economy, relationships are perhaps the new currency. A relationship describes a connection or association between people and/or things. Economics is about resource abundance, scarcity and allocation, the distribution … More