Category Archives: Technology
We do love our acronyms in procurement, but rather than being an exclusionary tactic designed to keep “them” out, I like to think that shortening our long phrases to “TLAs” is in line with the resource efficiency we apply to spend management.
Business is evolving in a volatile legal context: regulations are changing and becoming tougher. The notion of “conformity” and “compliance” have never been so prevalent. During the 7th annual Journée du Management Juridique (Legal Management Day) in Paris this past June, Mr. Philippe Ginestié evoked a time when a supplier’s word and handshake were enough to constitute a contract. But that time has passed.
The podcast series that’s all about minding your business in contract management and source to pay. Our archaic and medieval methods of constructing and drafting contracts are really a massive degradation to the potential for better trust, better communication.” – Tim Cummins, President & CEO of IACCM This quote from Tim Cummins, President & CEO of IACCM (International Association for Contract & Commercial Management), is a powerful indictment of the whole practice of contract management today. But as he also … More
Back in the day I did some work for a wealth management firm in New York. At that time, I was introduced to the area of Behavioral Finance, and more broadly, behavioral economics. While not new concepts, they gained new relevance – and urgency – during the financial meltdown 10 years ago. As my client used to say, investors are often their own worst enemies. In times of stress, even the most solidly constructed investment portfolio can be undermined through … More
In Part 1 of this series I wrote about making a business case to bring in new procurement technology. All organizations have handled first-time implementations of some sort – whether they are switching to a full platform or adding a new piece of functionality to a system already in place. The thing about new technology implementations is that, after all the effort invested in vetting prospective solutions, executive teams generally accept the notion that having technology in place is better … More
The podcast series that’s all about minding your business in contract management and source to pay. Global project implementation. Just the idea is enough to keep even the most hardened source-to-pay or IT professional awake at night. But it doesn’t have to be the case. Planning, strategizing, having a realistic change management plan in place and close collaboration at every stage between customer and technology provider will make the difference between up-and-running and up-at-night. I dove into this topic in … More
Although procurement technology is nothing new, there are first-time implementations going on all the time. Whether you are introducing the company’s first full end-to-end platform or adding a new area of functionality to an existing platform (i.e., contract management, supplier information management), preparing a solid business case will help win over decision makers and improve the selection process. Articulating your POV can be the difference between getting the green light to go ahead and more discussion and justification.
Determine customer Norauto, founded in 1970, is the pioneer of the car care center concept in France. Today, Norauto is the European leader in car maintenance, with more than 600 Norauto centers in eight countries providing multi-brand maintenance solutions for motorists in terms of maintenance, comfort and safety. Just one year after the Determine Cloud Platform was put into production, a continuous improvement process was implemented involving Prisca Foucart – E-procurement manager at Norauto, Romain Chauvet – P2P product manager … More
Services procurement is not a silo, but part of the bigger picture for managing wider enterprise spend complexities The trend of “best of breed” sourcing, contract management and p2p solutions converging to suites, as well as the overall predicted growth of the services economy suggests it only makes sense that services procurement automation will be able to achieve new levels of savings and process efficiency by adopting a wider “source-to-pay” platform approach.
“All things seem possible in May.” In the world of procurement, that quote by Edwin Way Teale wasn’t far off the mark. CPO Rising 2017: Tools of the Trade was a big focus this month. In this year’s report, the first to really take a technology angle, there was so much to cover we had to parse it out into four chapters. A lot of revelations, chief among them is that procurement leaders are much less focused on spend under … More
By coincidence (or not), today is the birthday of Samuel Morse, inventor of the telegraph – arguably the first email. Considering the continual rise in speed, quantity and complexity of data communications today, it’s worth remembering that to some degree, he started all this. Of course, being that humans can never leave well enough alone, we’re still tweaking, refining and trying to perfect source-to-pay and contract management technology that enables people to communicate and collaborate better.
A blog by Spend Matters yesterday caught my eye, as it’s a topic that’s very top of mind here at Determine: the procurement technology user experience – or UIX. Coming hot on the heels of the Spend Matters’ E-Procurement SolutionMap, it’s a perfect time to look at what source to pay UIX really means and why it matters. More importantly, look at some of the many ways we optimize it on the new 17.3 Release of the Determine Cloud Platform.
Ardent Partners turns the spotlight on Determine. Holistic as a word was first used 80 years ago. That’s why it’s a bit surprising that the concept is just now gaining real traction in source-to-pay. But, as Ardent Partners explains in their report, the shift is happening because of the intersection of modern competitive business pressures and continuing innovation in technology. This has forced – and enabled – leading enterprises to take a more holistic view of their supply management workflow. … More
I will never forget the first time I set foot in an Accounts Payable department. I was working as the lead consultant on a project to completely transform and rebuild a company’s procurement function. Everything was going exceptionally well: processes, reporting, technology implementation, and upskilling the current team. The CPO mentioned to me that I should stop in and introduce myself to the AP lead before the project moved much further forward. I dutifully did so – although when I … More
Legal, procurement, supply chain—oh my! Visiting some retail clients during the holidays, I was struck by the impact of the accelerated shift from “bricks to clicks” on procurement, supply chain and legal. It’s no secret that recent holiday shopping sales showed a continuing significant shift to online buying habits. Actual physical toy retailers are nearly nonexistent, mobile phone retailers are all online, booking holidays is a 100% online pursuit, banking, grocery and now urgent purchases are easily accessible for online … More